1. Introduction
Welcome to Agafay Events. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website, www.agafayevents.com, and use our services. By accessing or using our website and services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We collect various types of information from you when you visit our website, make a reservation, or interact with us. This information includes:
2.1. Personal Information
- Contact Details: Name, email address, phone number, and mailing address.
- Reservation Details: Information related to your booking, such as the date, time, and specific services you reserved.
- Payment Information: Credit card details, billing address, and other payment-related information.
- Communication: Any messages, inquiries, or feedback you provide through our website or other communication channels.
2.2. Non-Personal Information
- Usage Data: Information about how you interact with our website, including IP address, browser type, operating system, pages viewed, and time spent on the site.
- Cookies: Small text files stored on your device that help us recognize you and improve your experience on our website. For more details, please refer to our Cookies Policy below.
3. How We Use Your Information
We use the information we collect for various purposes, including:
3.1. Providing and Managing Services
- To process your reservations and provide the services you request.
- To communicate with you about your booking, including confirmation emails, reminders, and customer support.
- To personalize your experience and tailor our services to your preferences.
3.2. Marketing and Promotions
- To send you promotional materials, newsletters, and special offers that may interest you.
- To conduct surveys, contests, or other promotional activities.
3.3. Improving Our Website and Services
- To analyze usage patterns and improve the functionality and content of our website.
- To enhance the overall customer experience and develop new services or features.
3.4. Legal and Compliance
- To comply with legal obligations, resolve disputes, and enforce our agreements.
- To protect the rights, property, and safety of Agafay Events, our customers, and others.
4. Sharing Your Information
We may share your personal information with third parties in the following circumstances:
4.1. Service Providers
We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering our services. These providers are required to protect your information and use it only for the purposes specified by us.
4.2. Legal Requirements
We may disclose your information if required by law, such as in response to a court order, subpoena, or other legal process. We may also disclose your information to protect our legal rights or to defend against legal claims.
4.3. Business Transfers
In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the new owner as part of the transaction. We will notify you of any such transfer and provide you with the opportunity to opt-out if desired.
5. Cookies Policy
We use cookies and similar technologies to enhance your experience on our website. This section explains what cookies are, how we use them, and how you can manage your cookie preferences.
5.1. What Are Cookies?
Cookies are small text files that are stored on your device when you visit a website. They help the website remember your preferences and actions over time, allowing for a more personalized experience.
5.2. Types of Cookies We Use
- Essential Cookies: These cookies are necessary for the proper functioning of our website and enable you to use its features, such as making a reservation.
- Performance Cookies: These cookies collect information about how you use our website, such as which pages you visit most often. They help us improve the performance and usability of our site.
- Functionality Cookies: These cookies allow our website to remember your preferences and settings, such as language or region, to provide a more personalized experience.
- Marketing Cookies: These cookies track your browsing habits and help us deliver targeted advertising and promotional content.
5.3. Managing Cookies
You can manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies, but please note that disabling cookies may affect the functionality of our website and your ability to use certain features.
6. Data Security
We take the security of your personal information seriously and implement a variety of technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your data.
7. Your Rights and Choices
You have certain rights regarding your personal information, including:
7.1. Access and Correction
You have the right to access the personal information we hold about you and to request corrections if it is inaccurate or incomplete. To exercise this right, please contact us using the information provided in the “Contact Information” section below.
7.2. Deletion
You have the right to request the deletion of your personal information in certain circumstances, such as when it is no longer needed for the purposes for which it was collected. Please note that we may be required to retain certain information for legal or administrative purposes.
7.3. Opt-Out of Marketing Communications
You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or by contacting us directly. Even if you opt-out of marketing communications, we may still send you non-promotional messages related to your reservations or other transactions.
7.4. Cookie Preferences
As described in our Cookies Policy, you can manage your cookie preferences through your browser settings. You can choose to block or delete cookies, but please be aware that doing so may impact your ability to use certain features of our website.
8. International Data Transfers
Agafay Events is based in [Country], and your personal information may be transferred to and processed in countries other than your own. We take steps to ensure that any such transfers comply with applicable data protection laws and that your information is protected in accordance with this Privacy Policy.
9. Children’s Privacy
Our website and services are not intended for use by children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete it promptly. If you believe that we may have collected information from a child under 13, please contact us using the information provided below.
10. Changes to This Privacy Policy
We may update or modify this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated Privacy Policy on our website and indicating the date of the latest revision. Your continued use of our website and services after any changes to this Privacy Policy constitutes your acceptance of the updated terms.
11. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Agafay Events
Email: contact@agafayevents.com
Phone: +212 663 029 000
Website: www.agafayevents.com
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