Terms and Conditions - Agafay Events

1. Introduction

Welcome to Agafay Events. These Terms and Conditions (“Terms”) govern your access to and use of our website, www.agafayevents.com, and the services we offer. By using our website, you agree to comply with and be bound by these Terms. Please read them carefully before using our site or booking any services. If you do not agree with any part of these Terms, you must not use our website or services.

2. Definitions

In these Terms:

“We,” “us,” or “our” refers to Agafay Events.
“You” or “your” refers to the user or customer accessing or using our website or services.
“Website” refers to our website at www.agafayevents.com.
“Services” refers to all services provided by Agafay Events, including but not limited to event planning, luxury camping, dining, and other experiences offered in the Agafay desert.
“Reservation” refers to the booking made by you for any of our services.

3. Eligibility

By accessing and using our website and services, you represent and warrant that:

You are at least 18 years of age or the legal age of majority in your jurisdiction.
You have the legal capacity to enter into a binding contract with us.
You will provide accurate and truthful information when making a reservation or interacting with us.

4. Reservations and Payments

4.1. Making a Reservation

When you make a reservation on our website, you are making an offer to book a service in accordance with these Terms. All reservations are subject to availability and our acceptance. We reserve the right to refuse or cancel any reservation for any reason, including but not limited to availability, pricing errors, or suspected fraudulent activity.

4.2. Pricing

All prices displayed on our website are in [US Dollar] and are inclusive of applicable taxes unless otherwise stated. We reserve the right to change prices at any time without prior notice. The price applicable to your reservation will be the price displayed at the time of booking.

4.3. Payment

Payment for reservations must be made using one of the payment methods available on our website. By providing payment information, you represent and warrant that you are authorized to use the payment method and that the information provided is accurate. We reserve the right to cancel your reservation if the payment is not authorized or if we suspect fraudulent activity.

5. Cancellation and Refund Policy

5.1. Cancellation by You

If you need to cancel your reservation, please refer to our cancellation policy, which is available on our website or provided at the time of booking. Cancellations must be made within the specified timeframe to be eligible for a refund. If you cancel outside of the eligible period, you may be charged a cancellation fee or forfeit your payment.

5.2. Cancellation by Us

We reserve the right to cancel your reservation due to unforeseen circumstances, including but not limited to safety concerns, weather conditions, or other factors beyond our control. In such cases, we will offer a full refund or the option to reschedule your reservation.

5.3. Refunds

Refunds will be processed within 10 days of the cancellation, provided that the cancellation is eligible for a refund under our policy. Refunds will be issued to the original payment method used for the reservation.

6. Services and Experiences

6.1. Description of Services

We offer a range of services and experiences at Agafay Events, including luxury camping, dining, and event planning. We strive to provide accurate descriptions and images on our website, but we do not guarantee that the services will meet your expectations or that they will be error-free, complete, or current.

6.2. Availability

All services and experiences are subject to availability. We reserve the right to modify, limit, or discontinue any service or experience without prior notice.

6.3. Special Requests

If you have any special requests or requirements, please notify us at the time of booking. We will make reasonable efforts to accommodate your requests, but we cannot guarantee that all requests will be fulfilled.

7. Health and Safety

7.1. Health Conditions

Guests are responsible for assessing their own physical condition and suitability for the activities offered at Agafay Events. If you have any health concerns, please consult with a medical professional before participating in any activities.

7.2. Safety Guidelines

We prioritize the safety of our guests and staff. You are required to follow all safety guidelines and instructions provided by our team. Failure to adhere to these guidelines may result in the termination of your participation in the activities without a refund.

7.3. Assumption of Risk

By participating in the services and experiences offered by Agafay Events, you acknowledge and accept the inherent risks associated with outdoor activities, including but not limited to potential injuries, weather conditions, and wildlife encounters. You agree to assume full responsibility for any risks and liabilities associated with your participation.

8. Intellectual Property

8.1. Ownership

All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of Agafay Events or its licensors and is protected by intellectual property laws. You may not use, reproduce, distribute, or display any content from our website without our prior written consent.

8.2. Trademarks

All trademarks, service marks, and trade names displayed on our website are the property of Agafay Events or their respective owners. Use of these trademarks without our express written consent is strictly prohibited.

9. User Conduct

9.1. Prohibited Activities

You agree not to engage in any activities on our website or during your stay that:

Violate any applicable laws or regulations.
Infringe on the rights of others, including intellectual property rights.
Are defamatory, obscene, or otherwise inappropriate.
Interfere with the operation of our website or services.

9.2. Termination of Access

We reserve the right to terminate or suspend your access to our website and services if you violate these Terms or engage in any conduct that we deem harmful to our business or other guests.

10. Privacy Policy

Your use of our website and services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices regarding the collection, use, and disclosure of your personal information.

11. Disclaimer of Warranties

11.1. No Warranty

Our website and services are provided on an “as-is” and “as-available” basis, without any warranties of any kind, either express or implied. To the fullest extent permitted by law, we disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

11.2. No Guarantee

We do not guarantee that our website or services will be uninterrupted, error-free, or secure. We are not responsible for any delays, interruptions, or errors in the operation of our website or services.

12. Limitation of Liability

12.1. Exclusion of Damages

To the fullest extent permitted by law, Agafay Events shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising out of or in connection with your use of our website, services, or experiences, even if we have been advised of the possibility of such damages.

12.2. Maximum Liability

In no event shall our total liability to you for any damages arising out of or in connection with these Terms or your use of our website, services, or experiences exceed the amount paid by you for the reservation that gave rise to the claim.

13. Indemnification

You agree to indemnify, defend, and hold harmless Agafay Events, its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or in any way connected with your use of our website, services, or experiences, or your violation of these Terms.

14. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Morocco, without regard to its conflict of law principles. Any legal action or proceeding arising out of or relating to these Terms or your use of our website or services shall be brought exclusively in the courts of Morocco, and you consent to the personal jurisdiction of such courts.

15. Dispute Resolution

15.1. Informal Resolution

If you have any disputes with us, you agree to first contact us and attempt to resolve the dispute informally. If we are unable to resolve the dispute informally, we may pursue resolution through binding arbitration or litigation as described below.

15.2. Arbitration

Any dispute arising out of or in connection with these Terms or your use of our website or services shall be resolved through binding arbitration in accordance with the rules of [Arbitration Organization]. The arbitration shall take place in [Location], and the arbitrator’s decision shall be final and binding.

16. Changes to These Terms

review these Terms periodically for any changes. If you do not agree with any updates or modifications, you must discontinue using our website and services immediately.

17. Force Majeure

Agafay Events shall not be liable for any

if such failure or delay is caused by circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, strikes, labor disputes, government actions, or any other event that could not have been reasonably anticipated or avoided (a “Force Majeure Event”). In the event of a Force Majeure Event, we will make reasonable efforts to notify you and may either suspend or terminate the affected services without liability.

18. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be deemed to be modified to the minimum extent necessary to make it valid, legal, and enforceable. If such modification is not possible, the provision shall be deemed severed from these Terms, and the remaining provisions shall continue in full force and effect.

19. Waiver

No failure or delay by Agafay Events in exercising any right or remedy provided under these Terms shall constitute a waiver of that or any other right or remedy. A waiver of any right or remedy under these Terms is effective only if it is in writing and signed by an authorized representative of Agafay Events.

20. Entire Agreement

These Terms, together with our Privacy Policy and any other policies or documents referenced herein, constitute the entire agreement between you and Agafay Events concerning your use of our website and services. These Terms supersede all prior agreements, understandings, or representations, whether oral or written, relating to the subject matter herein.

21. Assignment

You may not assign or transfer any of your rights or obligations under these Terms without our prior written consent. Agafay Events may assign or transfer its rights and obligations under these Terms without restriction, including to any successor or affiliated entity.

22. Contact Information

If you have any questions, concerns, or comments about these Terms or our services, please contact us at:

Agafay Events
Email: contact@agafayevents.com
Phone: +212 663 029 000
Website: www.agafayevents.com

We will make every effort to respond to your inquiries in a timely manner.

23. Language

These Terms and any related documents may be provided in languages other than English. However, the English version shall prevail in the event of any conflict or inconsistency between the English version and any translation.

24. Electronic Communications

By using our website and services, you consent to receive electronic communications from us. These communications may include notices about your reservation, updates to these Terms, and other information related to your use of our services. You agree that any notices, agreements, disclosures, or other communications that we send to you electronically will satisfy any legal communication requirements, including that such communications be in writing.

25. Testimonials and Reviews

We may display personal testimonials and reviews of customers on our website, with your consent. If you wish to update or delete your testimonial or review, please contact us at the address provided in the “Contact Information” section. We will make every effort to accommodate your request.

26. Promotional Materials

By using our services, you agree that Agafay Events may use photographs, videos, or other media taken during your visit for promotional and marketing purposes. If you do not wish to appear in such materials, please inform us in writing before or during your visit.

27. Third-Party Links and Services

Our website may contain links to third-party websites or services that are not owned or controlled by Agafay Events. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that Agafay Events shall not be liable for any damages or losses arising from your use of any third-party websites or services.

28. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of [Jurisdiction], without regard to its conflict of law principles. Any legal action or proceeding arising out of or relating to these Terms or your use of our website or services shall be brought exclusively in the courts of [Jurisdiction], and you consent to the personal jurisdiction of such courts.

29. Dispute Resolution

29.1. Informal Resolution

29.2. Arbitration

30. Changes to These Terms

We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of our website or services after any changes to these Terms constitutes your acceptance of the updated Terms. It is your responsibility to review these Terms periodically for any changes. If you do not agree with any updates or modifications, you must discontinue using our website and services immediately.